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Chatbot News

Conversational AI Training Data & Orchestration Are Lagging Medium

Conversational AI is a technology that enables chatbots to mimic human-like conversations to interact with users. This technology leverages Natural Language Processing , Speech-to-Text recognition, and Machine Learning to simulate conversations. OTP Bank deployed DRUID conversational automation on their public website to provide customers with 24/7 access to banking products and automate key customer support …